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Cheyanne Elsner

Direct Support Professional/Job Coach

Updated: 10-28-2022


Reports to: Ann Ede and Jennifer Barnard, Co-Founders


Job Summary-

The Direct Support Professional/Job Coach provides a wide range of services to individuals supported. Individuals supported by Triumph, Inc. are typically referred to the company from the State of North Dakota Department of Human Services DD Division and need assistance with the goals that they have set in their person-centered plan. The Direct Support Professional/Job Coach works in a wide range of environments i.e. the individual’s home, the individual’s employment, the individual’s place of volunteering, or anywhere the individual needs assistance from staff. The Direct Support Professional needs to be a dynamic person who can work in a variety of places, have flexible work hours, use community connections to advance the individual’s goals and have the heart of a teacher.


Summary of essential job functions-

  • Assist and support the individual to complete daily living skills and tasks

  • Assist the individual to achieve their personal and employment goalsFollow and adhere by the individual’s person-centered plan

  • Provide education and support for the individual to maintain and develop new skills

  • Assist the individual to learn about new opportunities in the community

  • Contact employers/volunteer sites on behalf of the individual as needed

  • Assist the individual with filling out any necessary paperwork as needed

  • Contact employers as needed on behalf of the individual.

  • Assist the individual with filling out applications.

  • Assist the individual to write resumes and cover letters as needed.

  • Assist with transportation to employment as needed.

  • Support the individual in obtaining and maintaining employment i.e. job coaching, job carving, job shaping, etc.

  • Complete and maintain accurate documentation, individual records, and billing records.

  • Submit all records in a timely fashion to the Employment Support Professional or Supervisor as directed.

Minimum requirements-

  • A high school degree or at least 16 years of age

  • Reliable transportation

  • Adequate car insurance

  • Consent to Federal and State Background checks (provided by employer)

  • Consent to driving record check (provided by employer)

  • Consent to initial hiring drug test and random selection thereafter (provided by employer)

  • CPR, 1st Aid, TI, ANE, and module training (training will be provided by employer)

Abilities required-

  • Be able to work a varied work schedule

  • Strong customer services skills

  • Be able to relate to the needs of the individual

  • Be able to network with a wide variety of community members

  • Have great organizational skills

  • Be flexible

  • Be a team player

  • Able to keep all individual information confidential

Disclaimer-

The above statements are intended to describe the general nature and level of work being performed by people assigned to these job duties. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed by request of Triumph, Inc. management.


Staff signature: _________________________________________ Date: ________________

Human Resources signature: _____________________________ Date: ________________



Updated 7.28.22

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